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T
tech-comm-mgr
Participant
February 21, 2014
Question

FrameMaker crash

  • February 21, 2014
  • 3 replies
  • 892 views

Why does FrameMaker 12 crash sometimes when saving a file to PDF? Had this trouble with FM 11, too.

    This topic has been closed for replies.

    3 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 24, 2014

    We’re all assuming you’ve loaded the FM12 update that just came out to fix the book to PDF crash issue?

    T
    tech-comm-mgrAuthor
    Participant
    February 24, 2014

    Hello and thanks for responding!

    I have uploaded the FM12 update that came out last week. This morning I

    have saved several of my document files from FM to PDF with no trouble. If

    the problem appears again, I'll come back to this forum to let you know.

    Again, thanks for all the responses!

    Rocky Willett

    Arnis Gubins
    Arnis Gubins
    Inspiring
    February 21, 2014

    As Art asks, can you provide some more details on this? Was an FM log file generated for the crash? Have you sent that to fmerror@adobe.com to let the enginers know about your issue? Is there a log file produced from Distiller during the processing or does FM crash before the process gets to that stage? Is there a .tps file created? What jobotions are you specifying for the PDF creation? etc.

    A
    Art_Campbell1
    Inspiring
    February 21, 2014

    Does it crash when you Print to the Adobe printer instance instead of using

    SaveAs PDF?

    Is the Adobe printer set as your system default?

    And finally, what is your environment? OS / RAM / file location / any other

    bits and pieces?

    Art Campbell

    art.campbell@gmail.com

    "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

    No disclaimers apply.

    DoD 358

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

    T
    tech-comm-mgrAuthor
    Participant
    February 21, 2014

    Rocky

    [Private data removed by moderator]

    A
    Art_Campbell1
    Inspiring
    February 22, 2014

    Well, that's a nice .sig, but it doesn't answer any of the questions, Rocky.

    Art Campbell

    art.campbell@gmail.com

    "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

    No disclaimers apply.

    DoD 358

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

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