FrameMaker not splitting into topics when publishing to Responsive HTML5

Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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Hello. When I publish to Resposive HTML5, all of my topics (headings) appear on one single (long) page. In the Settings File under Style Mapping I have "Split into topics based on this style" checked but they are still all showing up on one single page. Does anyone know how to correct this?

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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What version of FM are you running? Always start with that. Are you all patched up? Check Help > Updates to check.

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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Hello! I am running FrameMaker 2020 version 16.0.4.1062. I checked for updates and it says the app is up to date.

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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What paragraph tag are you splitting on? Is it just one .fm doc or is it inside a book?

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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I am splitting on 1 Heading Top (This paragraph tag is also set to start at the top of every page in the fm doc). The .fm doc is part of a book but I also tried publishing the help from just the fm doc and the topics still all run together. The strange thing is I have published this doc/book before and it worked fine. I just can't figure out what has changed or what I am doing different (or wrong) this time.

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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Hmm, all I can suggest is that you try creating a new Settings file and try using it.

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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Are you generating from a file, or from a book? 

I find that generating from a book, with a TOC is more predictable, especially in how the bookmarks are generated.

-Matt

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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Hello Matt. I am generating from a book with a TOC. The TOC in the Help file looks great. It's just that all the topics (instructions and images) are displayed together in one long page. Right now, I am trying to add Page Break Markers to see if that will break up the topics to display on individual pages.

I've never had this problem before, so I am really stumped as to why it is happening or how to fix it.

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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HI, I'm also trying to create Responsive HTML5 output "Publish"ed from Framemaker. 

So this is the first time I've tried this type of output.

I'm starting with the one file (FM2020 version 16.0.4.1062).

I setup the para styles, as I needed, throwing away what I don't need and mapping. Each change took fine except for the "Split into Topics based on this sytle". It's not creating the new topics, but gives me one long page for the entire chatper. button is not working. It seems like a bug. Maybe someone knows how to override this problem manually ? via the CSS or other type of file, from whatever files are generated by the Publish operation? 

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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I just tested this with one of my regular books.

For some of the "higher" headings (heading1, heading2, heading3) I activated "Split into topics based on this style".

Everything fine. New topics with each of these paragraphs.

What else do you have activated ot not activated?

I also have FM 16.0.4.1062.

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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Hi Winfried, 

I don't have anything special activated. 

I map the style into itself. I'm not importing any CSS. It's a simple file.

I have most of the settings at their defaults - "out of the box" except for the tags I dismissed. Most of the other tags are set to themselves. I dismissed the AutoNumbering too. 

For bullets, I left the autonumbering on, and it uses some type of Wingding icon followed by tab. So that translates well.

The figures and titles for them come in exactly as I would expect. 

I can't figure out what else to change. 

 

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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@Orly5E82 Is your .fm file in a .book?

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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yes - why would that matter? I'll try it as not part of a book and let you know

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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Saved the file with a different name, not part of book. Still not splitting.

 

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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And when you create a new book with new dummy files and the default settings file?

And then only activate this option for one of the heading paragraph formats.

Does this work?

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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And do let everyone know what was the issue was after the FM folks look at it.

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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I think it has to be in a book for it to work.

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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HI - it didn't work in a book either  - the dummy file.

It must be something simple, if it works fine for your files and not mine.

 

Thanks, I'll let you know.

 

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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Hi ,

You can contact support at "https://helpx.adobe.com/in/contact/enterprise-support.other.html#framemaker"

If things are not fixed , You can escalate to  me / engineering team  ( email private messaged ) or log ticket at https://tracker.adobe.com/

 

-Pulkit Nagpal

-FM & FMS Engg.

 

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