Just installed the latest FM update. Upon opening, the Welcome Screen looks like this image. Is there a patch to fix this like there was for a previous version? I was expecting to see the list of recently accessed files.
Unfortunately not. I renamed the welcome.html file, opened FM, but there very minor changes to the Welcome Screen.
The recent files are stored in your maker.ini file in the 17 folder. This may get overwritten with the update, but I am not sure. Are they still listed in the File > Open Recent menu?
Yes, the files are listed in the Open Recent menu. Here is what the Open Recent looks like (text blocked out for proprietary reasons):
I am not sure why that happens but I have seen it before. The recents will be gone from the Welcome screen, but still in the Open Recent menu.
I'd give the FM folks a ping - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the email@example.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.
Thank you for the contact info, Jeff! Will contact them.