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I have FrameMaker 12 (purchased, not subscribed) and will be swapping my PC tomorrow (newer model). In the past, I used Help->Deactivate prior to uninstalling Frame to avoid a call to support. But my FrameMaker 12 does not have a Deactivate option. What steps should I take to ease reinstallation on the new PC?
thanks, Paul
Do you have a "Sign Out (your AdobeID)" option in the Help menu? This will deactivate the license on that computer.
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Do you have a "Sign Out (your AdobeID)" option in the Help menu? This will deactivate the license on that computer.
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Yes I do have Sign-out. It never occurred to me that Sign-out would mean deactivate. Thanks for the clue.