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pauldvb
pauldvb
Participant
October 27, 2014
Answered

How do I move FrameMaker 12 license to a new PC

  • October 27, 2014
  • 1 reply
  • 1654 views

I have FrameMaker 12 (purchased, not subscribed) and will be swapping my PC tomorrow (newer model).  In the past, I used Help->Deactivate prior to uninstalling Frame to avoid a call to support.  But my FrameMaker 12 does not have a Deactivate option. What steps should I take to ease reinstallation on the new PC?

thanks, Paul

    This topic has been closed for replies.
    Correct answer Arnis Gubins

    Do you have a "Sign Out (your AdobeID)" option in the Help menu? This will deactivate the license on that computer.

    1 reply

    Arnis Gubins
    Arnis GubinsCorrect answer
    Inspiring
    October 27, 2014

    Do you have a "Sign Out (your AdobeID)" option in the Help menu? This will deactivate the license on that computer.

    pauldvb
    pauldvbAuthor
    Participant
    October 27, 2014

    Yes I do have Sign-out.  It never occurred to me that Sign-out would mean deactivate.  Thanks for the clue.

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