How do I upgrade to FM 2015?

[bowen192]

I have a TCS5 subscription and want to upgrade FM to 2015.

I cannot find anywhere which allows me to do this and the ridiculous Akami Manager doesn't even want to install on my machine.

Any help appreciated.

[Jeff_Coatsworth]

What browser are you trying to use to download it? How did you get TCS5 installed in the first place?

[bowen192]

I've tried downloading the trial on Explorer, Chrome and Maxthon.  Explorer even has the download button greyed out.

I installed it via a trial last time.

Surely there must be an 'update' method?

[Jeff_Coatsworth · Accepted solution]

Sorry, no idea exactly how the subscription model works – why not shoot an e-mail to tcs.support@adobe.com?

[bowen192]

Will do.

Cheers, Jeff.

[bowen192]

Adobe rang me up and sorted this for me pretty quickly.

Happy.

[Jeff_Coatsworth]

So what was the procedure on the subscription model?

[bowen192]

You're supposed to go here:

http://www.adobe.com/uk/downloads.html

And choose TCS (it's in View all available free trials at the bottom).

This leads you to here https://www.adobe.com/cfusion/tdrc/index.cfm?product=tcs# but I couldn't download it for one reason or another, so Adobe gave me a direct link.

I just installed as normal, signed in and everything seemed to take care of itself.