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I would like to know how to completely clean Framemaker 2019.

New Here ,
Nov 17, 2022 Nov 17, 2022

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Hello.

 

I would like to know how to completely clean Framemaker 2019.

 

Even after reinstallation, the following symptoms continue to occur.
Index creation doesn't work.
When I press the shift key and make a selection, it freezes for about ten minutes.
No response is also not displayed.

Other programs do not experience the problem.

 

Installing it on another computer works fine.
After uninstalling, traces remain and the above problem seems to continue to occur.

 

Thank you

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Contributor ,
Nov 17, 2022 Nov 17, 2022

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I'd consider removing FrameMaker entries from the Windows registry.

When running the Registry Editor, I find such in two sections:

 

registry1.JPG

and

 

registry2.JPG

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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I've used Revo Uninstaller before to scrub out leftovers of programs.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Hi,

 

There is a FrameMaker folder here:

c:\Users\YourUserName\AppData\Roaming\Adobe\FrameMaker\

Here are the dictionaries:

c:\Users\Winfried\AppData\LocalLow\Adobe\Linguistics\

 

You could also use Revo Uninstaller or a similar tool to remove FrameMaker completely.

 

Do you have the latest version of FM 2019? What's the exact version number?

What happens with the index? What does not work?

Do you have any add-ons installed? Structured/unstructured?

 

Best regards

 

Winfried

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