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Inspiring
April 25, 2017
Answered

Is FM coming out with a patch soon?

  • April 25, 2017
  • 4 replies
  • 1394 views

I work with 1ks of tables and when I insert a header when I delete the empty row, the fonts go crazy.

I've shown this to FM TS. Here are the steps:

1) Add a heading row

2) Move the heading column names in the heading row

3) Click in the row you just moved.

This happens at least 1 out of 5 times.

Also, there is a guaranteed crash if you create too many table headers.

This topic has been closed for replies.
Correct answer Arnis Gubins

I don’t doubt that about Word but – in 2015 when I deleted the empty row, it pulled up the body cells and not pulling down on the heading format.

I can show you better than I can explain – if you would like to log on, you’re more than welcome to do so.

Understand, I’ve been using FM since ver 5.5 and I’m very experienced in Word – this particular bug is ONLY in FM17.


Please file a bug report at: Tracker

Provide as much detail and screenshots as possible, so that the engineers can investigate.

4 replies

Inspiring
December 22, 2017

Copy/Pasting a row (replace) is a guaranteed crash. Another crash guarantee is when you create a header row and copy information into the newly created header. So, I can either wait for it to crash (which is guaranteed) or close and reopen Framemaker and then the file. I work with (literally) thousands of tables so you can imagine my frustration

My ver FrameMaker 17 Ver 14.0.3.500.

Legend
December 22, 2017

I have just tested this and it does not crash for me. I can copy and paste (replace) rows and columns without any crashes.

I can also copy & paste content into table heading rows.

As I have never heard about this kind of crash, I doubt it has something to do with copy & paste in tables per se. If it would be a crash "guarantee" our support hotline would have already exploded with ten thousands of calls ;-)

Can you send me the document, where these crashes happen?

Arnis Gubins
Inspiring
April 25, 2017

The Update 1 patch for FM2017 is live now. For a list of fixed issues see:

Resolved issues in FrameMaker (2017 release)

Matt-Tech Comm Tools
Community Expert
Community Expert
May 2, 2017

Arnis, can you mark this as Correct/Answered?

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
Legend
April 25, 2017

Which FM version are you using?

I'm not aware of any bug report regarding this. Could you please forward your conversation wirh support to me?

Inspiring
May 1, 2017

I'll do my best to find it. The support person logged into my system and saw for himself.

I have since figured it out.

I import from Word.

In the CRC file, the first row is headers.

It FORMATS as a header but doesn't carry over if the table spans more that 1 page. Add a header row, move the header info into the header.

Delete the empty row.

1st. Row is now empty but is still formatted as a heder.

Move in to reformat the 1st row (data).

1 out of 5 times, the minute you go into the 1st data row to reformat, the data row takes on the header row formatting. In my case, the row is blue and the font white.

I'm busy right now. I'll let you know when I am in the office and I will let you log on and see what happens.

Inspiring
May 1, 2017

That has always been the case with Word tables - they are modelled differently than FM's. There is a third-party utility to make this an easy fix. See Rick Quatro's TableCleanerES (for Extendscript version) at:

Introducing TableCleanerES – FrameAutomation.com


I did the same import with 2015 and it didn't happend ever

Sent from my Verizon, Samsung Galaxy smartphone

Jeff_Coatsworth
Community Expert
Community Expert
April 25, 2017

FM2017? Yes, there's talk of a patch being issued soon.