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zacksalfred
Known Participant
December 20, 2014
Question

Is FM12.0.3.424 + AcrobatXPro = Disaster

  • December 20, 2014
  • 1 reply
  • 488 views

After that several customers have complained that the figure-captions in the pdf-files have dissappeared I had to look into it. Earlier pdf:s were made from FM10. I have upgraded to FM12 after a hard-disk crash. After correcting the proofs in FM12 and sending them to the customers they have lost the figure-captions, but not in the FM-file only in the pdf. Looking  at one rather big file I noticed that the caption disappeared on pages where the fig was a .TIF but not if it was a .JPEG. Changing all the .TIF-figures to .JPEG solved the problem. This is a very serious bug for us that have repeated updates on manuals etc. Please look into it.

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    December 20, 2014

    You know that this is a user-to-user forum, right? If you need to talk to somebody at Adobe, use the bugbase with a sample file for them to chew through.

    Z
    zacksalfredAuthor
    Known Participant
    December 21, 2014
    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    December 21, 2014

    Your response above is empty, and that probably wasn't deliberate. Something you've written has been lost. This is the 4th instance of this for your user ID, on 3 different threads. Arnis has speculated that perhaps you're using email to post questions and replies. You need to consider logging into the forum directly.

    Also, you've started two separate threads on the same present issue. Log in on the forum and delete the duplicate (which has no responses).

    And on the current topic, how are you doing captions?

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