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FunWrite
FunWrite
Known Participant
December 4, 2017
Question

Keep getting the correct cross-reference as un-resolved cross-reference...

  • December 4, 2017
  • 3 replies
  • 838 views

I'm using FM 2017. Generating a book file and keeps bringing up an un-resolved x-ref. However, the x-reference is correct, it is not an un-resolved x-ref. Clicking on the x-ref takes me to the correct source. Also, generated a pdf and the link works fine. I tried using a different format for the x-ref but still shows up as an unresolved x-ref? Is something wrong with the source?

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    3 replies

    TomSchenck
    TomSchenck
    Inspiring
    December 4, 2017

    Check to see that FrameMaker is not substituting for a missing font. If the marker is in a line of text where the font is "missing", the cross reference usually reports unresolved. 

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    December 4, 2017

    Do you have "missing resource" dialogs when you open the files in the book? These will prevent you from successful book updates.

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    FunWrite
    FunWriteAuthor
    Known Participant
    December 4, 2017

    Nope, no missing resource dialog. The cross-reference is withing the same file, referencing a section of the file.

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    December 4, 2017

    I tried deleting and replacing and it still complains.


    I tried deleting and replacing and it still complains.

    Did you delete the x-ref text or the marker or both? I'd go ahead and delete both.

    ~Barb at Rocky Mountain Training
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    December 4, 2017

    Is the referenced file showing as locked in File Explorer? That will throw an "unresolved xref" message too.

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