License transfer

New Here ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

Hello All,

 

We have purchased 3 FM 2017 license via TLP 5.0. One of our staff has resigned and we wanted to transfer his license to anohter staff. Please do assit the way forward to transfer the license since we are unable to perfrom activation with the new staff. 

Views

317

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 22, 2020 Sep 22, 2020
This forum here is a user-to-user community forum. If you face any challenges with licensing, please contact Adobe Technical Communication Support at tcssup@adobe.com The standard process for a single-user license is to Choose Help > Sign out (colleagues@email.address) in the FrameMaker menu on your colleague's computer. Then sign in with on the new computer with the same credentials (Adobe ID). However, as your colleague has resigned, you will need to migrate the license to a new account. For...

Likes

Translate

Translate
Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

Copy link to clipboard

Copied

This forum here is a user-to-user community forum. If you face any challenges with licensing, please contact Adobe Technical Communication Support at tcssup@adobe.com

 

The standard process for a single-user license is to Choose Help > Sign out (colleagues@email.address) in the FrameMaker menu on your colleague's computer. Then sign in with on the new computer with the same credentials (Adobe ID).

However, as your colleague has resigned, you will need to migrate the license to a new account. For this, it's best to contact Adobe Technical Communication support.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2020 Sep 29, 2020

Copy link to clipboard

Copied

LATEST

Noted and Thank you verymuch for your valuble input.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines