Missing text in PDF when I use Acrobat 9.2 and FM 9

[dmohler]

I was able to PDF ok from FM9 using Acrobat 6, but when I upgraded to Acrobat 9.2,

I'm getting some missing text in the PDF. Some non-bold text is missing. The number

for Chapter 3 is missing in the TOC. Any suggestions?

[Jeff_Coatsworth]

Are you running WinXP? There's a hotfix for it that fixes PDF flakiness (has to do with the way XP manages fonts).

[AxialInfo]

More specifics, please. What version of FM, as shown in Help > About, including the "pxxx" numbers.

What O/S?

[Bob_Niland]

I was able to PDF ok from FM9 using Acrobat 6, ...

What font name, format (TTF, PFB/PFM, OTF?) and vintage?

Did you upgrade the fonts when upgrading the apps?

Any chance you have multiple copies of the same typeface name installed? Historically, having both the TTF and PFM (Type 1) of the same name installed could have undesired results.

... but when I upgraded to Acrobat 9.2, I'm getting some missing text in the PDF. Some non-bold text is missing.

What is "some text"? Some entire typefaces (all text thereof), or just some characters of a typeface, like, say, the ligatures in Helvetica.

The number for Chapter 3 is missing in the TOC.

What font is Frame looking for?

_______

Also, are you embedding the fonts during PDF creation?

[Guest · Accepted solution]

Please see the HotFix described at http://support.microsoft.com/?id=952909. Most probably this should solve the problem you are observing.

Direct link for downloading HotFix is http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us

Regards,

Rajat Bansal

[dmohler]

Thanks, Rajat. That did the trick!