Problems importing PDF comments

[Guest]

Hello,

I've read the previous discussions regarding this issue and have not found any answers. I have FM 11 and Acrobat 10. I am not changing the source file after creating the tagged PDF but FM states that the source file has changed and insists on only placing markers randomly in the FM document instead of importing the comments. I work with multiple users and this feature would greatly help our team since converting from Word to Frame and back is nearly impossible. Please help!

[Jeff_Coatsworth]

In pre-FM12, even a Save (or auto-save in the background) counted as a change, so you really have to be extra careful if you want to get this working. FM12 has improved it immeasurably.