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M
MackDuff
Known Participant
June 9, 2010
Question

RH4FMver9 message when opening FrameMaker

  • June 9, 2010
  • 1 reply
  • 572 views

When I tried to close FM the other day, my computer bluescreened.

I rebooted and everything works fine, but when I start FM now, I get the following message:

FrameMaker: entry for client RH4FMver9 is missing fields (4 required)

Does anybody know what this means and what I should do to resolve the issue and get rid of it? FM seems to work find, but I assume it has to do with the link with RH, even though I am not using RH at the moment.

I am using Tech Comm Suite 2 and I just upgraded to Frame 9 patch 3.

Any help would be much appreciated.

Thanks,

James

    This topic has been closed for replies.

    1 reply

    Arnis Gubins
    Arnis Gubins
    Inspiring
    June 9, 2010

    James,

    It sounds like somehing got corrupted in your maker.ini file. Open the file in a text editor and try to find the entry for RoboHelp. Place a ";" at the front of the line to comment it out, save the file and try re-starting FM.

    (I'm not at a machine that has FM installed right now, so I don't know the specific entry to look for.)

    M
    MackDuffAuthor
    Known Participant
    June 9, 2010

    I checked in the Maker.ini file and couldn't find any reference to RoboHelp at all.

    I asked my colleague who has the same setup as me and her .ini file doesn't have any reference to RH either and she doesn't get this message.

    Arnis Gubins
    Arnis Gubins
    Inspiring
    June 9, 2010

    I checked my maker.ini and that message is from the RoboHelp Server component in the [APIClients] section.

    RH4FMver9=Standard,RH4FMver9,E:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\RHFrameMakerServer.dll,all

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