Saving as PDF

[jay fresno]

I'm using FrameMaker 7.2 p158. When choosing File > Save As, and saving as PDF, FrameMaker launches Distiller, and then gives an error message stating that it cannot launch Distiller. I close Distiller, and again choose to save as PDF from FrameMaker. FrameMaker again launches Distiller, and the second time a PDF is successfully created. In other words, I have to save as PDF twice in order to print a PDF.

While this is workable it is annoying. Does anyone know of a way to fix this problem? I've already tried re-installing FrameMaker.

[Art_Campbell]

Does it work properly when you Print to the logical PDF printer?

Art

[jay fresno]

No, when printing to the PDF printer or when printing to file, the same problem manifests itself.

[Art_Campbell]

It sounds as if the Distiller portion of the install is somehow screwed up. Is there only one printer instance for it in the Printers folder?

When you did the uninstall/reinstall routine, did you happen to check to see if the printer had been uninstalled before you reinstalled?

Art

[MichaelKazlow]

Try this hotfix.



Mike

[jay fresno]

Art,
I didn't re-install Distiller or Acrobat because I have Acrobat 8.1.2 Pro already installed on my computer. Perhaps I need to uninstall it and then re-install it during the FrameMaker installation.

[_thomas_bro_]

I have the same problem. It has been there for a couple of years. It is not a recurrent problem. It just pops up once in a while.

It appears both with 7.2 and 8.0 BUT only with Distiller 8 (all patches).

I never saw it in earlier versions of Distiller

keep smiling
thomas