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A
asking_writer
Known Participant
March 23, 2012
Question

Unresolved Cross-Reference - please help!

  • March 23, 2012
  • 1 reply
  • 5465 views

Hi,

I inherited a FrameMaker 9 project from another writer and now there are many Unresolved Cross-References that I am having a hard time fixing.

The file (book) was on a shared drive, but there was a strange permissions issue, and I had to copy the file locally to open it. Then, I renamed it.

I tried to point the links to the old file names, but nothing worked. Now, the TOC in the PDF is not working when I click the hyperlinks.

Any ideas? Thank you!

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 23, 2012

What do you mean you "tried to point the links to the old file names, but nothing worked"? Unresolved xrefs can be caused by the destination file being in use, missing or inaccessible due to permissions. Why not try to fix the permissions on the network drive folder first?

A
asking_writerAuthor
Known Participant
March 23, 2012

I mean that in FrameMaker I did: Edit>Update References>checked the box for All Cross References and clicked Update, then selected the original FM file that the links would have been in (on my local drive copy of the orginal files), and even some others I thought might work. Nothing did.

I copied the entire book from the network and contents to my local drive. At first we couldn't even open it from the network (FM kept crashing), due to the network permissions, but then we could, so I copied it over.  I will try to get access to the orginal files in their original state on the network, so I can point the Update References function there in hope that it works. What do you think?

A
asking_writerAuthor
Known Participant
March 23, 2012

Ok, so you're working on all the files locally now, right? Yes, you've probably busted all the xrefs by copying the files. Now the only way to fix them is to either use the book update error report to find each xref that's reported as busted and redo it to fix it. Or you could run a list of Unresolved Xrefs (through Special > List Of > References) to create a separate LoR with links to repair each. You might have avoided this damage if you had zipped up the whole set of files on the network & unzipped them locally (I haven't tried this to see if it works safely) or used a plug-in like Archive or an archive-like Extendscript in FM10.


Yes, locally (and it's driving me loco!).

I do have the LoR with links to repair. But, it doesn't make much sense to me (maybe I'm reading it wrong).

Since the orginal files were made with the other writer's login, if I log in as them, and Zip the files up, copy to local then unZip a local copy, I should be able to Update References to the new local copy of the original files - if I follow you?

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