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March 20, 2014
Question

WebWorks plug-in missing?

  • March 20, 2014
  • 1 reply
  • 1005 views

Hi everyone....I just upgraded to FM10 and now my WebWorks ePublisher Designer (v2013.2) throws a "no valid license key was found to enable Adobe FrameMaker support" when I try to generate help. I suspect I am missing a plug-in for FM, but can't find any mention of it either in FrameMaker help or WebWorks help or support. Can anybody assist??

Thanks!!!

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    1 reply

    Inspiring
    March 20, 2014

    Webworks supports Frame, but Frame doesn't provide active support for WW;

    it's just another plugin

    It sounds as if you haven't updated WW to your new platform, but there

    isn't anything you'd do to enable WW support on the FM side; AFAIK it's all

    WebWorks code coming in through the plugin API.

    Art Campbell

    art.campbell@gmail.com

    "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

    No disclaimers apply.

    DoD 358

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

    March 20, 2014

    Thank you Art. I suspected it was a WW issue. I am running the latest WW, however, and it *was* working until I upgraded to Frame 10. I am also trying to get an answer from the WW side.

    TomSchenck
    Inspiring
    March 24, 2014

    Hi Ron,

    You will need to run the WebWorks installer again. The installer adds lines to the maker.ini file of the most recent version of FrameMaker.