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TeraRecon
Known Participant
November 30, 2011
Question

Yet another "font not available" question

  • November 30, 2011
  • 1 reply
  • 613 views

Hello,

First, I'm using FM 8.1.3 on Windows (XP). So I don't have the Font Pod or any of that other FM 10 good stuff.

I'm trying to open a chapter in a book that contains both English and Simplified Chinese text. The error I keep getting says that "MS Mincho" is not available, and a Kazuka Gothic font is being substituted. I click OK and the file opens. I save and close the file. Then I try to open it again and the error is still there. All of the chapters in the book have the same problem.

I saved one of the chapters as a .mif and opened that as a text file. I searched for "Mincho", and it wasn't there. I searched for "FFamily" in the file and didn't find anything similar to Mincho in any of the references. There were many entries but no unfamiliar fonts being referenced.

I also tried the trick of opening all the files, accepting the substitution for each, and then trying to update the book. That doesn't seem to work. The update is finished much too quickly. Something flashes by really quickly in the status bar of the book file - I thought I saw titles of a couple of the chapters (different title each time I ran the update), but (1) the book file does not have a new time stamp, even if I do something that should trigger a change to the book file, eg, change the order of a couple of chapters in the book file, and (2) there's no error message. I don't think it actually did an update. (When I try to update the book with all the chapter files closed, I'm still getting the "could not open file because of missing font" errors.)

Are there any other things I might try?

Thanks,

Joyce

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1 reply

Van Kurtz
Van Kurtz
Inspiring
November 30, 2011

Joyce,

You have your preferences set to Remember missing fonts. When you open a file with missing fonts, FrameMaker warns you; but when you click OK, it opens the file with the substituted font just to display the document. FrameMaker does NOT substitute the font permanently, just for the current display. If you make a change and save the file, you are saving any content changes but not the font substitution.

If you are happy with the substituted font, you can open the preferences and uncheck Remember missing fonts. Then when you open the file, FrameMaker's response is as before; however, when you save the file, the font substitution is saved in the file.

You can then turn Remember missing fonts back on, if you want. The purpose of this feature is to allow you or others to edit the document without actually having the font on your system but retain the font information in the file.

Van

Matt-Tech Comm Tools
Community Expert
Matt-Tech Comm ToolsCommunity Expert
Community Expert
November 30, 2011

You've tried searching through the MIF, so it's likely not anything generated in FM.

Try saving a copy, deleting all the graphics, and see if the problem goes away. If so, it's likely that a metafile (EPS, or other file format that can store vectors as well as bitmaps) is looking for the font.

-Matt

@mattrsullivan

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
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