How can I get RoboHelp to recognize my FrameMaker installation?

Question

I have Technical Suite 3.5 installed and several RoboHelp projects linked to FrameMaker books.

The Frame books were created in FrameMaker 10. I then upgraded to Technical Suite 3.5, then later upgraded my FrameMaker to 11.

All was well, RoboHelp continued to update from the Frame book files.

Then last week my hard disk crashed. IT provided a new disk, installed the Technical Suite and FrameMaker 11, but now when I open the RoboHelp projects and try to update them, RoboHelp displays an error message that says "Adobe FrameMaker 10 is not installed. No FrameMaker documents can be updated."

When I try to relink the project to FrameMaker (File | Link), I get a similar message: "This operation cannot be completed without FrameMaker 10. Install FrameMaker 10 and try again."

How can I get RoboHelp to recognize my FrameMaker 11 installation, which it used to do prior to the crash and reinstallation?

Thanks.

Jerry

Jeff_Coatsworth · Answer

When you upgraded to FM11, was that part of TCS or a standalone version?

There's a dll that links FM and RH that normally gets installed & registered. That's what adds the RH menu to FM and offers the linking function in RH.

I'd make sure that you've got TCS4 installed.

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