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how to reinstall PDF printer

Community Beginner ,
Oct 17, 2019

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something happened, and now it does not do "Save as PDF"

 

erros message

"Framemaker could not find Adobe PDF printer instance, which must be installed to execute Save as PDF command."

 

I did reinstalling FrameMaker 2019 (64b), but no change. 

FM does print to PDF.

Correct answer by AkiSuokas | Community Beginner

Thanks, I had not known that the FM pdf printer shows in printer list.

Reinstallation alone was nor enough. But first uninstalling and then reinstalling did the trick. And now Adobe PDF shows in printer list and Save as PDF works.  🙂

 

Aki

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how to reinstall PDF printer

Community Beginner ,
Oct 17, 2019

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something happened, and now it does not do "Save as PDF"

 

erros message

"Framemaker could not find Adobe PDF printer instance, which must be installed to execute Save as PDF command."

 

I did reinstalling FrameMaker 2019 (64b), but no change. 

FM does print to PDF.

Correct answer by AkiSuokas | Community Beginner

Thanks, I had not known that the FM pdf printer shows in printer list.

Reinstallation alone was nor enough. But first uninstalling and then reinstalling did the trick. And now Adobe PDF shows in printer list and Save as PDF works.  🙂

 

Aki

TOPICS
PDF output

Views

136

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Oct 17, 2019 0
Adobe Community Professional ,
Oct 17, 2019

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Do you have the full Acrobat install or just the headless one that comes with FM? Do you have an Adobe PDF printer instance in your list of Windows printers?

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Oct 17, 2019 0
Community Beginner ,
Oct 17, 2019

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Just what comes with FM. Full printer list is:   Fax, Gaaiho PDF, HP Scanjet scanner, HP universal prioting PCL6, Microsoft print to pdf, microsoft XPS document writer, OneNote, Scansoft PDF Create.       

 

This is just the same as in my previous computer.  And in that FM2019 worked.

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Oct 17, 2019 0
Adobe Community Professional ,
Oct 18, 2019

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IIRC, even the headless version of Acrobat installed with FM creates an AdobePDF printer instance. If reinstalling FM as an admin didn't solve the problem, contact the FM folks at tcssup@adobe.com

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Oct 18, 2019 1
Community Beginner ,
Oct 18, 2019

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Thanks, I had not known that the FM pdf printer shows in printer list.

Reinstallation alone was nor enough. But first uninstalling and then reinstalling did the trick. And now Adobe PDF shows in printer list and Save as PDF works.  🙂

 

Aki

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Oct 18, 2019 1