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brandonr40824322
Participating Frequently
January 11, 2022
Answered

Adobe draw discontinued

  • January 11, 2022
  • 14 replies
  • 3590 views

I've been using Adobe Draw for 4-5 years... today I went to go draw and it told me it's been discontinued and all of my files would be automatically imported to Fresco. This was not the case. Only a handful of old files were sent over and they're files I drew years ago. I can no longer even get into Adobe draw to try and import my files. I had no idea draw would be discontinued and I'm close to being in tears thinking I won't have my files anymore. These files are for customers and for my art business and if they're lost for ever I will be absolutely devastated. Someone please for the love of all that is good, HELP ME

This topic has been closed for replies.
Correct answer rayway8


Please try the following workaround to get access to Adobe Draw/ Sketch app for a limited time (A couple of Days):
Go to iPhone/ iPad Setting > General > Date & Time > Disable Set Automatically > Select 9 Jan 2022 Manually > Open Adobe Draw/ Sketch app and save/ export your artwork, convert/ import to Fresco, or upload it to Creative Cloud so you can have access to Artwork/ Files in the future.

14 replies

brandonr40824322
Participating Frequently
January 12, 2022

Please... everyone!! Comment and demand to see a fixed outcome!

Participant
January 12, 2022
This is the worst most complicated platform I’ve ever used. None of my
files were tranferred over!!!! The system is nothing like adobe sketch and
it’s FAR FAR more complicated. Please bring it back !!!!!!
brandonr40824322
Participating Frequently
January 12, 2022

I WAS TOLD THERE WAS NO SUPPORT LINE FOR THIS APP.... 

 

THAT MEANS YOU GUYS NEED TO BE ON YOUR GAME WHEN IT COMES TO RESPONDING TO US!....

 

I have given thousands to Adobe.... please please god give back to us.....

Participant
January 12, 2022

I am having the same issue please get this fixed soon!

Participant
January 11, 2022

I have the same message today, without warning, all of my architectural drawings, children's drawings and sketches have been lost, this is an absolute disaster. 

... please sort this out as a priority Abobe... urgently! I have to submit my drawings tomorrow!

brandonr40824322
Participating Frequently
January 11, 2022

Let's continue to post/comment so they make this a priority!

 

I've got so many priceless drawings (As I'm sure you do) the more comments the better!

Participant
January 11, 2022

Im in the same predicament. Fresco had only transfered VERY OLD FILES. I try to import my recent work and it continually says not enough creative cloud storage. No matter how much i delete the current adobe draw file cannot be opened. Im trying not to panic. 

Ive just launched my business and all my illustrations have bee frozen. 

 

Fresco what is happening????

Participating Frequently
January 11, 2022

Same here lost all my work except a few older ones, Idk why they would switch everything without some kind of heads up it's ridiculous !! I hope it gets resolved or are able to recover everyone's stuff ! 😕😕

brandonr40824322
Participating Frequently
January 11, 2022

Create a whole new comment on this forum... let's blow it up. This is absolutely insane....