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kayetan6
Participant
May 6, 2020
Question

Adobe fresco app keeps crashing on iPad

  • May 6, 2020
  • 5 replies
  • 3288 views

It was working a couple of hours ago but now I cannot open the app. I've tried restarting my ipad, deleting and redownloading the app but it still keeps crashing. I cannot open the app anymore...

    This topic has been closed for replies.

    5 replies

    brettclements
    brettclements
    Participating Frequently
    April 24, 2022

    I'm on a new iPad Pro and it's a stream of crashes. I've started new files; rebooted...it's almost unworkable.

    V
    valeriec19180138
    Participant
    March 30, 2022

    Hello. My new ipad keep timing out on Fresco. I go from pencil to eraser and it stalls. Can't change colours or modes of pen or eraser. Then it comes back. Help?

    Thank you.

    Sheena Kaul
    Sheena Kaul
    Legend
    July 10, 2020

    The issue seems to be fixed. 

     

    Let us know if you're still facing the issue. 

      C
      CharlieOhNo
      Participant
      July 10, 2020

      The app now seems to work, thank you. Still lost a whole morning's worth of work that's not saved to the creative cloud file I was working on though - any suggestions on how / if that might be recoverable?

      W
      wendyr56479247
      Inspiring
      July 10, 2020

      Fresco, PS and LR would not open, then PS and LR resurrected but not Fresco . It will open when internet turned off. Please fix soon!!

        Sue Garibaldi
        Sue Garibaldi
        Inspiring
        May 6, 2020

        Kayetan.

         

        We've just been made aware of multiple reports of Fresco crashing; we're working on it and hope to have it resolved shortly.

         

        Our apologies for the inconvenience.

         

        Sue.

          M
          Madamedawn
          Participant
          July 10, 2020

          Same issue please help

            Sheena Kaul
            Sheena Kaul
            Legend
            July 10, 2020

            Hi there,

             

            We've just received a few complaints around the same and our engineers are working on the fix. 

            Allow me some time to update you.\

             

            Regards,

            Sheena

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