Adobe Fresco is not yet compatible with your graphics card

Forum|Forum|5 years ago
October 8, 2020
2 replies
7553 views

Hello all!

I have issue with installing adobe Fresco on my computer.

I have this warning: Adobe Fresco is not yet compatible with your graphics card.

My graphics card drivers are up to date, i'm not too sure what is the issue here.

Those are my cart:

Intel® HD Graphics 4600

NVIDIA Quadro FX 580

Thank in advance for your help!

Rohit Guglani

Adobe Employee

Hello Marie,

Both GPUs on your system are not compatible with Fresco's mininun system requirement.

Thanks,

Rohit

D

defaultqx7c7s0d53hs

Participant

Hi Rohit, could you help me too? I have the following graphic card. Cold you tell me that is enaugh for the Frasco desktop version? Thanks for all, Julia

Adapter CompatibilityNVIDIA
Video ProcessorNVIDIA GeForce GT 710
Resolution1920 x 1080
Bits Per Pixel32
Number of Colors4294967296
Refresh Rate - Current60 Hz
Refresh Rate - Maximum75 Hz
Refresh Rate - Minimum59 Hz
Adapter DAC TypeIntegrated RAMDAC
Adapter RAM2.00 GB
AvailabilityRunning at full power
StatusThis device is working properly.
LocationPCI bus 1, device 0, function 0
Device IdPCI\VEN_10DE&DEV_128B&SUBSYS_8C931462&REV_A1\4&1610F4F8&0&0008

Anshul_Saini

Community Manager

Hi @defaultqx7c7s0d53hs,

Thanks for reaching out. I request you open the Task Manager, go to Performance > GPU > and check the DirectX version. If it is "12 (FL 12.1)", then your GPU is compatible, and Adobe Fresco will run. Otherwise, it will not.

I hope this helps you confirm!