Artwork from Adobe Draw app did not convert to fresco

Question

All of my work is gone

{Renamed by MOD}

Knifa15 · Accepted Answer

Thank for your help!

I uninstalled fresco and reinstalled and all of my work has now loaded.

It organized it in project folders with no names which is a little annoying lol

But all of it is back!

Thanks everyone!

Anshul_Saini · Answer

Hi there,

Sorry to hear about that. I would request you to share a few more details along with the one asked by @Test Screen Name:

The exact OS and version of Fresco & app from which you wanted to convert your work
Are you able to see your work on this website (https://assets.adobe.com/mobilecreations) under Mobile Creation, Synced Files, or Cloud Documents?
Are you still able to see your artwork in the Adobe Draw app?
When did this happen?
Did this happen while or after performing a particular action?
Are there any recent changes made to your system/ device? For example, any antivirus, system updates, or web extensions installed recently.

We are here to help. We Just need more information.

Thanks & Regards,

Anshul Saini

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