• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Black screen i workin area, fresco

New Here ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

After opening Fresco, I have only black area in my workspace. I still can see layers of drawing, and I can export image, but there is no preview. Working on Windows, AMD Ryzen 7 and AMD Radeon RX

Inez5D90_0-1611668908441.png

 

TOPICS
Canvas settings , Device

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Jun 20, 2021 Jun 20, 2021

This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

 

Right click NVidia GPU

Select Disable option.

Start Fresco

 

PS: I just got the message from Adobe Support. Credits to the team.

Votes

Translate

Translate
Community Expert ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

Was there an update you did between the app working and not working by any chance?
Is there an update you could install to see if this gets fixed?
Do you have an iPad or other device you could open the file on to see if it happens across different devices?

Definitely a glitch of some sort which doesn't look very helpful to your workflow.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2021 May 20, 2021

Copy link to clipboard

Copied

I am having the same problem any luck fixing it by now?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2021 Jun 20, 2021

Copy link to clipboard

Copied

This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

 

Right click NVidia GPU

Select Disable option.

Start Fresco

 

PS: I just got the message from Adobe Support. Credits to the team.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2022 Nov 24, 2022

Copy link to clipboard

Copied

LATEST

Hello, I am having the same issue myself - can I ask, did you have any luck fixing it? Thanks! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines