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Participant
January 26, 2021
解決済み

Black screen i workin area, fresco

  • January 26, 2021
  • 返信数 4.
  • 2506 ビュー

After opening Fresco, I have only black area in my workspace. I still can see layers of drawing, and I can export image, but there is no preview. Working on Windows, AMD Ryzen 7 and AMD Radeon RX

 

このトピックへの返信は締め切られました。
解決に役立った回答 Janellette5CB7

This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

 

Right click NVidia GPU

Select Disable option.

Start Fresco

 

PS: I just got the message from Adobe Support. Credits to the team.

返信数 4

Participant
November 24, 2022

Hello, I am having the same issue myself - can I ask, did you have any luck fixing it? Thanks! 

Participant
June 20, 2021

This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

 

Right click NVidia GPU

Select Disable option.

Start Fresco

 

PS: I just got the message from Adobe Support. Credits to the team.

Participant
May 20, 2021

I am having the same problem any luck fixing it by now?

 

Sjaani
Community Expert
Community Expert
January 27, 2021

Was there an update you did between the app working and not working by any chance?
Is there an update you could install to see if this gets fixed?
Do you have an iPad or other device you could open the file on to see if it happens across different devices?

Definitely a glitch of some sort which doesn't look very helpful to your workflow.