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Black screen i workin area, fresco

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After opening Fresco, I have only black area in my workspace. I still can see layers of drawing, and I can export image, but there is no preview. Working on Windows, AMD Ryzen 7 and AMD Radeon RX

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J

Janellette5CB7Correct answer

Participant

This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

Right click NVidia GPU

Select Disable option.

Start Fresco

PS: I just got the message from Adobe Support. Credits to the team.

A

April23570199p2s5

Participant

Hello, I am having the same issue myself - can I ask, did you have any luck fixing it? Thanks!

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J

Janellette5CB7Correct answer

Participant

This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

Right click NVidia GPU

Select Disable option.

Start Fresco

PS: I just got the message from Adobe Support. Credits to the team.

Translate

D

defaultdqvozv0j17fk

Participant

I am having the same problem any luck fixing it by now?

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Sjaani

Community Expert

Was there an update you did between the app working and not working by any chance?
Is there an update you could install to see if this gets fixed?
Do you have an iPad or other device you could open the file on to see if it happens across different devices?

Definitely a glitch of some sort which doesn't look very helpful to your workflow.

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