Black screen i workin area, fresco

New Here ,
Jan 26, 2021 Jan 26, 2021

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After opening Fresco, I have only black area in my workspace. I still can see layers of drawing, and I can export image, but there is no preview. Working on Windows, AMD Ryzen 7 and AMD Radeon RX

Inez5D90_0-1611668908441.png

 

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Canvas settings , Device

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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Was there an update you did between the app working and not working by any chance?
Is there an update you could install to see if this gets fixed?
Do you have an iPad or other device you could open the file on to see if it happens across different devices?

Definitely a glitch of some sort which doesn't look very helpful to your workflow.

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New Here ,
May 20, 2021 May 20, 2021

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I am having the same problem any luck fixing it by now?

 

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New Here ,
Jun 20, 2021 Jun 20, 2021

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This worked for me: Disable NVidia Graphics on Windows.

Start > Device Manager > Display Adapter

 

Right click NVidia GPU

Select Disable option.

Start Fresco

 

PS: I just got the message from Adobe Support. Credits to the team.

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