Blocky visual or graphical error when drawing on fresco, how can i fix this?

Report · May 28, 2024

I just opened fresco and saw that whenever i drew the brush would make an odd distortion.I dont know what could be causing this. Can anyone help me with this?

Report · May 29, 2024

Hello,

If your Adobe Fresco brush is distorting, try these fixes: check and reset brush settings, update Fresco to the latest version, restart the app, close unnecessary apps to free up resources, and recalibrate your stylus. If the issue persists, reinstall Fresco.

Report · May 29, 2024

Hello @Jim36856395jzkt,

Sorry to hear about your experience. I hope Brandon's suggestions helped resolve the problem. If not, kindly share more details, like the OS/Fresco version installed, device make/model, and a screen recording of your workflow, including the problem encountered, so we can better assist you.

Looking forward to hearing from you.

Thanks,

Anubhav

Report · May 29, 2024

hope this is the information you needed. Recording shows both mouse input and tablet input.

Report · Jul 01, 2024

Hi @Jim36856395jzkt,

Thank you for sharing the screenshots and recording. We are sorry for the delayed response. Unfortunately, we were unable to reproduce the issue on our end. To further investigate, could you please provide the following information:

Please share the system file info.
GPU information: Confirm the GPU you are using in your device.
Tablet details: Share the make and model of your tablet.
Stylus/ Mouse: Provide the make & model of the stylus/ mouse you are using with Fresco.
Also, Please share the screenshot of the brush used and its setting.

This information will help us in diagnosing the issue more accurately. Thank you for your cooperation.

Best,

Anshul Saini

Report · Jul 12, 2024

Apologies for the late reply i was not expecting any reply. Although the issue resolved itself, i believe it might have been a driver error with ym graphics card. Alghough i will share the info you asked.

GPU: Nvidia RTX 0470ti
Tablet: Deco mw bluetooth
Stylus: x3 elite
Mouse: Corsair M65 RGB Elite
As for the brush it was hard round size flow i used as the example as it was the more noticable one, but it was dooing it with the other brushes, Although Watercolor and vector brushes where not having the same issues.

Report · May 29, 2024

I dont know how ot recalibrate stylus on freco, but the other steps did not work.