Can't sign in my account in Fresco

Forum|Forum|6 years ago
September 25, 2019
2 replies
2583 views

Just download Fresco, found that due to some storage problem I can't login my account, even try other accounts.

This topic has been closed for replies.

Sue Garibaldi

Community Manager

Hi Admiral.

This sounds like it's not an issue with Fresco so much as it is with Creative Cloud Storage. What happens when you try to sign in to https://assets.adobe.com/files with your login credentials?

Sue.

Theresa J

Community Expert

Admiral stated that he does not have a paid subscription. Is there some amount of Creative Cloud Storage included for free accounts? I"m not sure how this works for free accounts when documents are automatically stored in the cloud.

A

AdmiralBlancAuthor

Participant

https://helpx.adobe.com/fresco/using/upgrade-storage-limit.html If this is ture, I think I can get 2GB for the free plan.

Theresa J

Community Expert

Do you have a paid creative cloud account?

A

AdmiralBlancAuthor

Participant

No for now, but it says I can start with a free starter plan then paid for it.

Theresa J

Community Expert

maybe try creating a free creative cloud account at adobe.com, then log in to Fresco with that. Let us know if that works, because this is just a guess.

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