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Elfie5E4E
Participant
June 20, 2023
Answered

Fresco crashes - please provide me the link for Fresco Version 4

  • June 20, 2023
  • 2 replies
  • 2446 views

Can you please provide me the link, where I can download Fresco Version 4. I have tried to install the newest version, but it crashes. I really need a version which works. Thank you.

    Correct answer Anubhav M

    Hello @Elfie5E4E,

     

    Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    2 replies

    S
    Steff15616541
    Participant
    October 21, 2023

    Hello @Anubhav M I have a problem with Fresco in Win, a few weeks ago I used Fresco and it worked well , but since I updated it Fresco never open again. I have sent the error reports but I haven't received a response. I don't know if is possible to go back to one old version of Fresco since it doesn't want to work in any way. *I already tried to update it to the latest version but the program still doesn't open*

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    June 21, 2023

    Hello @Elfie5E4E,

     

    We understand that encountering crashes while using Fresco can be frustrating. Our team is aware of the problems and is working to fix these in a future release. In the meantime, would you mind trying to install an earlier version of Fresco v4.0 using this link (https://ccmdls.adobe.com/AdobeESD/FRSC/4.0.0/win64/65329b20-2fb0-4131-a587-6df11b7f46e4/Adobe_Fresco.zip?token=exp=1687443622~hmac=905ea4d0892d6ccee7a0c2438f4c239f72fa0214a07396460eec3fc6c3d7d236) and checking if it helps?

    Note: This link is only valid for the next 24 hours.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    E
    Elfie5E4EAuthor
    Participant
    June 22, 2023

    Thank you, Anubhav, for providing me with the link for v4.0. It works. I feel a little sorry that I cannot utilize the new features of the latest version. Could you please update me when you have resolved the bug? Thank you. I am not the only one facing this issue. It would be beneficial if v4.0 could still be available for download in the cloud.

    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    June 23, 2023

    Hello @Elfie5E4E,

     

    Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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