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Garnet33548824hdon
Participant
January 30, 2024
Question

Fresco has decided to be annoying.

  • January 30, 2024
  • 1 reply
  • 551 views

To make this short:

-Everything is extremely slow or lagging

-Filling tool takes forever (that's where the problem began)

-Using fresco on a Windows desktop.

-Currently on all the files

-Makes any sort of art really hard to work with.

I wrote this once and it was deleted but this basically sums it up. Thank you to anyone who tries to help, it's appreciated.

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 30, 2024

Hello @Garnet33548824hdon,

We understand how frustrating it can be to experience technical issues. Would you mind trying to update the OS(https://adobe.ly/3SEke46) and Fresco(https://adobe.ly/3SEkmjK) to the latest version and checking if it helps?

Also, kindly reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://adobe.ly/3HEV3YL) and check if it helps.

 

Additionally, check if all of your work is synced online (https://adobe.ly/47UB17h). If yes, please try resetting Fresco (https://adobe.ly/3u50ixR...) and share your observations.

 

If the issue persists, kindly share a screen recording of the problem and crash logs (if Fresco crashes) by following the steps shared in this help article (https://adobe.ly/3UdQdcu) so we can check it with the team.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Garnet33548824hdonAuthor
Participant
January 30, 2024

I thought I already posted how it went but I guess it's not here now. Anyway, it worked! Not exactly sure what exact part was done that fixed it because I did all of them except the driver reinstallation. For now, though, I have it on high-performance but for some reason, it still thinks I'm not. 

 

    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    February 2, 2024

    I had that problem

    for the 2 weeks that I was using a Surface Pro. No slight to Windows users, but why I'm not a Windows user is because I always feel like I'm fighting against the computer

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