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Participant
March 1, 2020
Answered

Fresco keeps crashing on my new iPad

  • March 1, 2020
  • 3 replies
  • 9100 views

I just bought a new iPad 7, and on the very first day got the iPad I installed Fresco. It seemed to work well but then later when I pressed the eyedropper tool, the app would just crash. It doesnt happen every time that I press the eyedropper tool, but it happened repetitively and I tried uninstalling and reinstalling the app, as well as turning my iPad off and back on. It doesnt work. 

This topic has been closed for replies.
Correct answer DaveJCummings

How much storage do you currently have on your iPad?

 

Also, you might want to visit this thread, as well https://community.adobe.com/t5/fresco/fresco-crashes-after-second-launch/td-p/10719783

3 replies

Participant
May 8, 2020

I am also on a brand new March 2020 release ipad Pro. Used Fresco without problems. Once I closed it down & tried to reopen it would open briefly then close entirely. Very frustrating.  Please tell me this app isn't unstable, as I am comparing to Procreate and much prefer this app.

Participant
July 10, 2020

I am having same problem. Fresco crashing on launch. Did you get it fixed? 

Participant
July 13, 2020

The issue is fixed now. 

 

Let us know if you're still facing the issue. 

 

Likes

 

This issue is still happening on my ipad with Fresco. I have uninstalled and reinstalled, have storage space, and although it worked fine this morning, it no longer opens documents. Just shows "loading" for minutes and minutes.

Participant
March 18, 2020

I have same issue, crashes when using the long press method to sample a color (not the actual eye dropper, but the shortcut).

 

have you found any solution?..

Participant
May 6, 2020

I HAVE THE SAME PROBLEM.  HAS ANYONE SOLVED THIS PROBLEM?  I OPENED APP; CREATED TEST SKETCH.

 

I HAVE OVER 400GB OF STORAGE AVAILABLE; IOS UP TO DATE; DELETED AND REINSTALLED APP.  CHECKED CLOUD STORAGE; MY TEST SKETCH WAS THERE.

 

 

Participating Frequently
July 1, 2020

I have the same problem with Fresco, but on Wacom Mobile Studio Pro (Windows 10). The Adobe support couldn't help me, I've spent much time on it, but the problem didn't solved. The support representative advised me to contact Window support. Although I think that the problem is in the Fresco application 

DaveJCummingsCommunity ExpertCorrect answer
Community Expert
March 2, 2020

How much storage do you currently have on your iPad?

 

Also, you might want to visit this thread, as well https://community.adobe.com/t5/fresco/fresco-crashes-after-second-launch/td-p/10719783

Amy999Author
Participant
March 4, 2020

I have literally nothing on my iPad right now cause i just bought it and only installed fresco on it. Ill check out the link thank you