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Fresco keeps freezing

New Here ,
Jun 18, 2021 Jun 18, 2021

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Hello, 

I'm using Adobe Fresco on my Huion Kamvas 22 plus attached to my MSI  Intel Core i5-7400 CPU @ 3.00 GHz with 8 GB RAM. Working on Windows 10, and all are updated and have the recent drivers. 

 

When I work in Fresco, I don't use large files (2400px square) or brushes (under 100 px) but often Fresco keeps freezing. Like it has much trouble calculating rendering and such. Between 30 seconds to a minute, it suddenly unfreezes and I can work again, until it freezes again. This is such a hassel in my workflow to a point I don't like working with it, all though I do like the software without freezing. 

 

Is there something I can do to keep it from freezing on me? 

 

thank you in advance.

TOPICS
Live brushes , Performance , Pixel Brushes , Vector Brushes

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Community Expert ,
Jul 11, 2021 Jul 11, 2021

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At a guess, you're using a device which isn't supported so there isn't much we can do to help until or unless Adobe adds the Huion devices to their supported list.

Is the Huion a tablet with Windows 10 installed or are you using it like a drawing device attached to a main system?
If you can use Fresco on a Windows 10 desktop without the Huion without it freezing then it would definitely seem that the device is the issue at this point.

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Community Beginner ,
Jul 06, 2022 Jul 06, 2022

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i'm having the same issue, Fresco slowing dow, acting jaggedly, then freezing altogether. I have the latest version iPad and iPencil with plenty of storage space. I be tried shutting everything down, ensuring i'm either plugged in and/or fully charged but the freezing and slow response is still happening. I love Fresco and use it when teaching as well, but this freezing is super frustrating. suggestions?

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New Here ,
Sep 22, 2022 Sep 22, 2022

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I have the same experience. All new Ipad and Apple pen, but freezing. Any advice here?

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Adobe Employee ,
Sep 23, 2022 Sep 23, 2022

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LATEST

Hello @jakobf16001915,

 

Sorry to hear about this experience. Would you mind sharing a screen recording of the problem you are facing along with the exact model of the iPad and the version of the OS and Fresco installed so we can investigate this further?

 

Also, kindly check if removing Fresco, restarting your iPad, and reinstalling Fresco helps resolve the problem.

Looking forward to your response.

 

Thanks,

Anubhav

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