Participant

Question

Fresco keeps freezing

Forum|Forum|4 years ago
June 18, 2021
2 replies
2523 views

Hello,

I'm using Adobe Fresco on my Huion Kamvas 22 plus attached to my MSI Intel Core i5-7400 CPU @ 3.00 GHz with 8 GB RAM. Working on Windows 10, and all are updated and have the recent drivers.

When I work in Fresco, I don't use large files (2400px square) or brushes (under 100 px) but often Fresco keeps freezing. Like it has much trouble calculating rendering and such. Between 30 seconds to a minute, it suddenly unfreezes and I can work again, until it freezes again. This is such a hassel in my workflow to a point I don't like working with it, all though I do like the software without freezing.

Is there something I can do to keep it from freezing on me?

thank you in advance.

This topic has been closed for replies.

Anastasia29750614v5cv

Participant

I am inclined to challenge this response because I am on the latest and greatest iPad and mine freezes too.....I came here to report this in hopes of a sober answer. I very much doubt the hardware to be this persons issue somehow, because I am perfectly synced with the appropriate requirements and have the same issue. I suspect we are working faster than the software can cope.....just my humble opinion and after seeing this response I'm more committed to that opinion....

More Art leads becomes more art

R

roger ricco

Participant

I have used Frisco happily for two years at least now and then for the last week it has stopped working altogether freezes when I try to select tool even though the brush might be working. I'm working on a iPad Pro with an Apple Pencil and from what I can tell nobody has figured out what the problem is I've tried to reach Adobe on this, but no success has anybody saw this problem?

S

sarahp67

Participant

I have the same issue! Never a problem until the last week or so.

Sjaani

Community Expert

At a guess, you're using a device which isn't supported so there isn't much we can do to help until or unless Adobe adds the Huion devices to their supported list.

Is the Huion a tablet with Windows 10 installed or are you using it like a drawing device attached to a main system?
If you can use Fresco on a Windows 10 desktop without the Huion without it freezing then it would definitely seem that the device is the issue at this point.

J

joni_taylor

Participating Frequently

i'm having the same issue, Fresco slowing dow, acting jaggedly, then freezing altogether. I have the latest version iPad and iPencil with plenty of storage space. I be tried shutting everything down, ensuring i'm either plugged in and/or fully charged but the freezing and slow response is still happening. I love Fresco and use it when teaching as well, but this freezing is super frustrating. suggestions?

jakobf16001915

Participating Frequently

I have the same experience. All new Ipad and Apple pen, but freezing. Any advice here?

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