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Alyssa232877951zub
Participant
February 22, 2022
Answered

GB Upgrade

  • February 22, 2022
  • 1 reply
  • 175 views

So I just subscribe to the $9.99 upgrade so that I would have more cloud storage. Before I deleted all of my files and for some reason it doesn't say that I have gained the 100GB that come with the upgrade? I can see that I am subscribed and under my account, but then it says I only have 1.2 GB? Please help

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Correct answer Sjaani

Account issues are generally not something which other users can help with. Try sending an email to (frescohelp at adobe dot com). They should be able to assist or point you to the correct people in accounts to assist.

1 reply

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
March 8, 2022

Account issues are generally not something which other users can help with. Try sending an email to (frescohelp at adobe dot com). They should be able to assist or point you to the correct people in accounts to assist.

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