Skip to main content
Participant
September 26, 2019
Answered

I have 30GB space free, but the app says it needs 3GB and that I only have 2.4GB?

  • September 26, 2019
  • 4 replies
  • 1667 views

Can't do anything since I can't open a new document. iPad OS 13.1 on a last generation iPad. Settings>iPad Storage shows 90 of 128 used.

This topic has been closed for replies.
Correct answer Sue Garibaldi

Hi Fsmike. 

 

I'm sorry this is happening. The team has been looking into this steadily since we started hearing reports yesterday. 

 

They believe that it has something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

 

As soon as they get to the bottom of it I'll post their findings.

 

Sue.

4 replies

Sue Garibaldi
Sue GaribaldiCorrect answer
Inspiring
September 26, 2019

Hi Fsmike. 

 

I'm sorry this is happening. The team has been looking into this steadily since we started hearing reports yesterday. 

 

They believe that it has something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

 

As soon as they get to the bottom of it I'll post their findings.

 

Sue.

Inspiring
September 26, 2019

No dice for me. 12 gigs available. I'll wait for the fix.

Licious
Participant
September 26, 2019

Had the same problem, deleted some unused apps to free up some space. I can open projects now, but the app still only says I have 6GB of free space when I have over 60 GB available!

Michael J. Hoffman
Community Expert
Community Expert
September 26, 2019

I had the same issue on first start of v1.0.2. (IPad Pro 2nd gen 12.9"). But I ignored it and it's been fine since.