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Lags and other issues on M4 iPad Pro

Community Beginner ,
May 16, 2024 May 16, 2024

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I just got one of the new M4 iPad Pros, and I was very excited to use Fresco on it, but it's unusable. Brushes lag and, way worse--stop working. They stop making any marks at all. Sometimes if I wait a few seconds, they'll start working again. Or they'll work if I switch to the erasor and back. Sometimes I have to close the app and reopen it. 

I have no idea if the issue is with the iPad, the new Apple Pencil Pro, or Fresco. Is anyone else having these issues. I opened Apple Notes and have no problem using the pencil in that app. 

This is a real bummer, because I use my iPad exclusively as an art tool and I only draw in Fresco. It works fine on my old iPad but not on this one. 

Is anyone else with an M4 having issues?

TOPICS
Device , Performance , Pixel Brushes

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @mgeduld,

We understand how frustrating it can be to experience performance issues in Fresco, especially in the middle of work. Would you mind updating the OS and the Fresco app to the latest version and checking if it helps?

(https://adobe.ly/4aqOQf5), (https://adobe.ly/4aqKggA)

 

Also, kindly check if all of your work is synced online (https://adobe.ly/4bICgbQ). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.

 

If the issue persists, kindly share a screen recording of the problem (https://adobe.ly/4axlrQs) so that we can better assist you.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
May 18, 2024 May 18, 2024

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Everything is updated. Latest iPad (M4), latest Pencil (Pro), latest OS, latest Fresco. My work is synced, I have deleted the app, and I have reinstalled it. Same issue. I returned the iPad and got a new M4, and I still get the problem. I get it in Fresco and Procreate. In the App Store, when I returned the first iPad, they tried multiple pencils on it. Same issue. This is a problem with the M4 iPad Pros or Fresco running on them. Other reports of this are starting to pop up. 

See 
https://www.youtube.com/watch?v=2AjACXlY8OQ



 

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New Here ,
May 18, 2024 May 18, 2024

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Same issues. Extremely laggy in certain apps. Especially Procreate Procreate Dreams, and other non apple apps. 

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Community Beginner ,
May 18, 2024 May 18, 2024

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I just recorded this:

https://www.youtube.com/shorts/P1vjbSgW9vs


iPad Pro 13-inch (M4), Apple Pencil Pro, iPadOS 17.5, Adobe Fresco 5.6.0.
Steps attempted: took iPad to Apple Store, where they tried multiple Pencil Pros and exchanged the iPad for another one. Same issue. Restarted machine. Restarted Fresco. Reinstalled Fresco. Nothing has helped. There's a lag in Procreate, too.

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Explorer ,
May 19, 2024 May 19, 2024

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I'm having similar issues as well in ALL ADOBE iPad Apps.  I was so excited to get my iPad Pro 13 with Pro Pencil and it was a total waste of time!  $2000 waste of time!

 

1.  You end Ps Beta with the program far from complete.  You basically tossed all Beta to the side, not even informing us!  I had to find out by wasting more time, trying to figure why Ps crashed!  Fresco Vector drawings are basically useless trying to transfer them over to illustrator/Ai. 

Don't get me started in Acrobat!  The entire acrobat for iPad is JUNK!


As a loyal Adobe user, you actually are driving me to Procreate.  Do you want that to happen?  Beta staff,mis as usual, top notch, but it's their higher-ups that are seemingly tossing loyal users aside!

 

The main question though:  You have known for months that Apple was going to release an incredible iPad Pro.  You were asleep at the wheel!

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Community Beginner ,
May 18, 2024 May 18, 2024

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For anyone reading this. Someone on one of Apple's forums suggested going to the iPad settings and turning off Zoom under Accessibility. I tried that and it seems to have fixed the problem. No more pencil lag in Fresco! 

The zoom thing is so random, I never would have figured it out on my own. 

I hope this helps others who are experiencing this issue.

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New Here ,
Jun 10, 2024 Jun 10, 2024

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Thanks! This seems to have worked!

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New Here ,
May 22, 2024 May 22, 2024

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same here. Adobe fresco can only sense the point that i landed the apple pencil pro, it cant detect the whole stroke. i m using the new ipad air (m2) and apple pencil pro

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New Here ,
Jun 20, 2024 Jun 20, 2024

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I have the same issue! The pencil has a huge delay on it in Adobe Fresco =[

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Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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Hello @Nyquist-,

I'm sorry to hear about your experience. Would you mind updating to the latest version of Fresco 5.6.5 and letting us know if it helps? Also, try disabling Zoom under Accessibility settings as suggested by mgeduld and share your observations.
If the problem persists, kindly share a screen recording of the problem so we can check it with the team.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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