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Lamesa28765280fere
Participant
December 22, 2023
Question

Library Brushes Disappearing

  • December 22, 2023
  • 1 reply
  • 180 views

Hi I just downloaded RSCO Brush packs and imported them to my fresco library. They were all there, then I restarted the app a few minutes later and they all disappeared. Is anyone else experiencing this issue? Is there a way to fix it? Appreciate any help, thank you!

 

I'm on version 5.2 of Fresco using an iPad Air (4th generation) OS version 16.7.2

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
December 22, 2023

Hello @Lamesa28765280fere,

Thanks for reaching out. Sometimes, Fresco can take a while for the libraries to show as it has to sync them after a fresh app starts. This can take a while for various reasons such as network connection issues, a huge number of assets/brushes in the user's library, or an older device. Would you mind trying to wait for some time after launching Fresco to check if the brushes show up?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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