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Chuck_DF
Participating Frequently
January 12, 2023
Answered

[Licensing] Fresco on iPad - Single app plan not available

  • January 12, 2023
  • 2 replies
  • 2949 views

I'm trying to upgrade the free version of Fresco to the Fresco only version for the $9.95 per year, but clicking on the upgrade button within the program just gives me the option to upgrade to Fresco plus PS on the IPad for $119.88 per year. I already have the Photography plan and only use my desktop computer. I don't see any other choices once it sends me to the Adobe site to purchase. Any suggestions?

Thanks, Chuck


[Renamed by Mod]

    Correct answer Anshul_Saini

    Hi @brilliant_daydream0D4C,

     

    Thank you for reaching out. The Fresco-only plan for $9.99/year is currently exclusive to iPad and iPhone only and not available for Windows Desktop/PC devices at this time. However, if you purchase the plan on your iPad or iPhone, it will be reflected on your Windows devices as well, so you won't need to purchase an additional plan.

     

    I hope this clarifies. Let me know if you have any further questions.

     

    Best,

    Anshul

    2 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    January 20, 2023

    Hi @shennn7 @Chuck_DF,

     

    I am glad to inform you that issue has been fixed. We checked on our end it shows the $9.99 annual Fresco app plan under the Fresco app > Account > Subscription > Upgrade. Would you mind checking and confirming the same?

     

    Thanks,

    Anshul Saini

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    Chuck_DFAuthor
    Participating Frequently
    January 20, 2023

    Sorry to inform you the problem is not fixed. I open the program, go to account, subscription, hit upgrade then a box opens saying buy on Adobe site, the only option once on the site is $120/ yr or $10/mo.

    At this point it no longer matters to me. After going through Fresco, there is very little it does that I can't do in Photoshop. As for the live brushes, they do not compare to those available in Rebelle or Painter. Fresco is no loger of any interest to me.

    Sjaani
    Community Expert
    SjaaniCommunity Expert
    Community Expert
    January 12, 2023

    The website says at the end of the 30 day trial. So maybe waiting to see if that gives you the lower cost option.

    Otherwise you can contact the developers directly through the bug report (App Settings > Help > Report a bug) and ask them for assistance.

      C
      Chuck_DFAuthor
      Participating Frequently
      January 12, 2023

      Thank you! Wish I had thought of that. I'll try waiting. Thanks again, Chuck

        S
        shennn7
        Participant
        January 16, 2023

        After contacting apple store support and with 6 diffents agents with Adobe support (who telling me that this plan doesn't exist and only wanted to me to purchased bundle 119$ BIG LOL) ...
        I just find a solution by myself just sub to bundle no matters which it is. (you can cancel anytime so). Then, in Fresco > Account > Subscription > Manage Subscription ! And now you can easily change ur plan to Fresco Only to $9.99/YEAR !

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