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David23927776fvbw
Participant
May 20, 2022
Answered

Mis archivos no aparecen. Adobe fresco

  • May 20, 2022
  • 1 reply
  • 222 views

De un dia para otro mis ultimas ilustraciones de adobe fresco ya no aparecen. Solo aparecen en la app de Creative Cloud pero no se pueden abrir. 

 

My last fresh adobe illustrations no longer appear. They only appear in the Creative Cloud app but cannot be opened. Help ;_;

This topic has been closed for replies.
Correct answer Sjaani

Best option in this case is to send an email through the app to the developers to ask for assistance, since they'll have access to your account that seems the best way to go. From the app go to App settings > Help > Report a Bug this will open an email with device details already filled in then you can add the issue you're having for them to work through with you.

1 reply

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
May 25, 2022

Best option in this case is to send an email through the app to the developers to ask for assistance, since they'll have access to your account that seems the best way to go. From the app go to App settings > Help > Report a Bug this will open an email with device details already filled in then you can add the issue you're having for them to work through with you.

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