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4

PC Windows Ink pen issue

Community Beginner ,
Apr 27, 2024 Apr 27, 2024

Hi all.

 

So all problems people are having here in terms of "performance" (which is only lag, not performace in the end) is a common problem with Photoshop as well and Windows Ink and Wacom tablets. With Photoshop you can just fix it with simple txt file placed into Photoshop folder that force system to think Ink is on but you than turn it off in Wacom Settings resulting in having no lags and all pressure sensitivity settings working in Photoshop.

 

But here in Fresco is different case becuase I guess trick with txt file doesnt work (anyone knows where Fresco is installed on PC? I honestly can't find it since it's installed somewhere by Creative Cloud...), so Fresco is unusable on PC. Lags with Windows Ink are too big and without it it loses all pen features. Adobe try to make some fix please.

 

Left side lines with Windows Ink on, lag before start making straight lines, on right without Windows Ink. Buttery smooth but no angle and pressure sensitivity...

 

 

 

drevious_0-1714215070563.pngexpand image

 

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correct answers 1 Correct answer

Community Beginner , May 16, 2024 May 16, 2024

UPDATED
FIXED IT!!

So I dont know whats going on driver-wise but here is how i fixed it:
-Go to settings>bluetooth & devices>Pen & ink
Then turn on "let me use my pen as a mouse when its available'' inside ''Aditional Pen setiings"

-You also need to turn on "Use your handwriting to enter text" in the ''Shell Handwriting" section
-Then restart your pc and that should solve it.

Hope this works for others!

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

Hello @drevious,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the Wacom drivers by following the steps shared in this help article (https://adobe.ly/3xQjXTu) and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
May 15, 2024 May 15, 2024

same here, this is literally the only post i've seen about it!!! Adobe please fix this!!!

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Community Beginner ,
May 16, 2024 May 16, 2024

Fixed it, so I dont know whats going on driver-wise but here is how i fixed it:
Go to settings>bluetooth & devices>Pen & ink
Then turn on "let me use my pen as a mouse when its available'' inside ''Aditional Pen setiings"

Hope this works for others!

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Community Beginner ,
May 16, 2024 May 16, 2024

UPDATED
FIXED IT!!

So I dont know whats going on driver-wise but here is how i fixed it:
-Go to settings>bluetooth & devices>Pen & ink
Then turn on "let me use my pen as a mouse when its available'' inside ''Aditional Pen setiings"

-You also need to turn on "Use your handwriting to enter text" in the ''Shell Handwriting" section
-Then restart your pc and that should solve it.

Hope this works for others!

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Explorer ,
Jul 09, 2024 Jul 09, 2024

Thank you!!!!!! It was very frustrated......

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New Here ,
Jul 16, 2024 Jul 16, 2024

There are good people on Earth!! Thanks for posting the solution!! This problem was driving me crazy. There is no information about it anywhere on the entire Internet. I checked my GPU drivers, my graphic configuration, my Wacom tablet... nothing. Just this precious gift from a kind stranger. Thank you so much!

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Community Beginner ,
Mar 24, 2025 Mar 24, 2025
LATEST

Bro after more than a year I can go back to fresco.. I can't thank enough 

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