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minny box
Participant
September 2, 2023
Question

Please add another subscription option for only Fresco with extra expanded storage.

  • September 2, 2023
  • 1 reply
  • 279 views

I do like using Fresco, it allows me to access my photoshop brushes after my university stopped my student subscription. 

However, the amount of storage that's for the base subscription for ONLY Fresco (5GB) is not enough. I find it very easy that a lot of my brushes and files eat up storage, and unfortunately force crashes the app every time I try to access my pixel brushes library from it. I do not want to upgrade to the $9.99 a month for another app  I don't plan to use (the iOS App Store only gives Fresco + Photoshop option which I don't want). 

Tried to access support through adobe help chat and my issues weren't resolved. My Fresco app only started to function normally without crashes when I deleted most of my work and brushes, and the assistant helping me abruptly ended the chat without connecting me to someone who could help further. Needless to say, I am disappointed.

 

This would've been the app that could replace Procreate and ArtStudio Pro for me, but the limited storage for the Fresco only option is insufficient. 

My only suggestion now would be having a subscription option for the Fresco app only with added storage- I would gladly pay the extra money for that.

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1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 7, 2023

Hello @minny box,

 

Thank you for sharing your feedback and concerns about Adobe Fresco's subscription options and storage limitations. I understand your frustration with the storage limitations and the desire for a more tailored subscription plan.

 

I'm pleased to inform you that there is an option for a Fresco-only annual subscription plan with expanded storage available. You can subscribe to Adobe Fresco as a standalone app with 5 GB of cloud storage for just $9.99 annually. This plan is available for purchase through the App Store on your iPad or iPhone or within the app.

 

Once you have the Fresco-only plan, then you can increase the storage further. For instructions, please check out this HelpX article (https://helpx.adobe.com/fresco/using/upgrade-storage-limit.html).

 

I hope this information helps, and I appreciate your feedback as it can be valuable for Adobe in improving its services. If you have any further questions or encounter any issues during the subscription process, don't hesitate to reach out for assistance.

 

Best,

Anshul Saini

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