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A
Awesome_painter5EF5
Participant
July 4, 2020
Answered

Transferring art from one Fresco account to another

  • July 4, 2020
  • 1 reply
  • 4394 views

Hey, so I'm a college student who is trying to take advantage of my free Adobe software, but I made a mistake when setting things up and am not sure how to fix it. I accidentally made an Adobe account with both my personal email and my college email, so one account has the basic free stuff and the other has all my university perks. Well, I did a lot of work on Adobe Fresco on my personal email account on accident and now want to transfer it to the university account so I can use the full set of features. However, I can't seem to transfer anything with layers and whatnot. Does anyone know how to do this? Thank you.

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Correct answer Sue Garibaldi

Hi BBOCS.

 

It's easy to share drawings between accounts but there are a few steps involved so I'll walk you through them:

 

* Sign in to Fresco using the credentials for your PERSONAL account

* Go to the Cloud Documents screen and tap on the ellipses icon (...) under the drawing you want to move

* From the pop-up menu choose Share Link (make sure the toggle for "Allow save to Creative Cloud" is ON) and copy the link that's in that window.

* Open that link in a browser (making sure to sign in with your EDU account) and tap on the Copy to Your Work button. As soon as it shows up in Cloud Documents it will sync down to your device as soon as you sign in to Fresco with those credentials. 

 

Let me know if you have any trouble. 

 

Sue.

1 reply

Sue Garibaldi
Community Manager
Sue GaribaldiCommunity ManagerCorrect answer
Community Manager
July 4, 2020

Hi BBOCS.

 

It's easy to share drawings between accounts but there are a few steps involved so I'll walk you through them:

 

* Sign in to Fresco using the credentials for your PERSONAL account

* Go to the Cloud Documents screen and tap on the ellipses icon (...) under the drawing you want to move

* From the pop-up menu choose Share Link (make sure the toggle for "Allow save to Creative Cloud" is ON) and copy the link that's in that window.

* Open that link in a browser (making sure to sign in with your EDU account) and tap on the Copy to Your Work button. As soon as it shows up in Cloud Documents it will sync down to your device as soon as you sign in to Fresco with those credentials. 

 

Let me know if you have any trouble. 

 

Sue.

    A
    Awesome_painter5EF5Author
    Participant
    July 16, 2020

    Thank you, that worked perfectly!

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