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carterlilley
Participant
April 8, 2020
Answered

Weird graphical glitches over drawn areas?

  • April 8, 2020
  • 1 reply
  • 1838 views

 Hi all, this is Fresco for Windows 10 through the CC app. Used it all the time this past year on my i7 Surface Book 2 (Nvidia GPU, 32gbs ram..) and its worked just fine. Now, when panning, drawing, changing visable layers, these weird rainbow graphical glitches appear on any area with pixels drawn. Ive uninstalled and reinstalled the program to no avail. Help!

    This topic has been closed for replies.
    Correct answer Rohit Guglani

    Bump!

     


    Hello carterlilley,

     

    We are still working on getting a fix. Kindly rollback your driver to previous version of the Nvidia. We can confirm the problem started happening with 445.75 driver version. 

     

    Thanks a lot,

    Rohit

    1 reply

    Rohit Guglani
    Adobe Employee
    Rohit Guglani
    Adobe Employee
    April 9, 2020

    Hello carterlilley,

     

    Kindly share the Nvidia graphics driver version on your system. We have seen this issue with latest Nvidia drivers and are working with them for resolution. 

     

    Kindly revert the driver to a prior version and we will update you once this issue is fixed. 

     

    Thanks,

    Rohit

     

    Thanks,

    Rohit

    C
    carterlilleyAuthor
    Participant
    April 19, 2020

    Hi! I have NVIDIA driver 445.75. I noticed the same thing happening in Photoshop today as well. Any help would be appreciated! Thanks!

    C
    carterlilleyAuthor
    Participant
    April 21, 2020

    Bump!

     

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