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Adobe gaining remote access to my computer via Bomgar

Community Beginner ,
Feb 07, 2019 Feb 07, 2019

Hello,

So I recently gave someone from Adobe remote access to my computer and I am really worried now that that was a mistake. They were not able to solve my problem and it ended up being something very simple when I hung up. Does anyone else think I should be worried???

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Advocate ,
Feb 07, 2019 Feb 07, 2019

As long as you contacted them directly through Adobe, no. You don't have anything to worry about

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Community Beginner ,
Feb 07, 2019 Feb 07, 2019
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Thank you.

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LEGEND ,
Feb 07, 2019 Feb 07, 2019

If they used Skype, however, you should be very worried.

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Community Beginner ,
Feb 07, 2019 Feb 07, 2019

They did not use skype

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