Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Adobe IPC broker Bad Image error

New Here ,
Oct 24, 2019 Oct 24, 2019
 

I keep getting an error that says AdobeIPSBroker.exe Bad Image, then in the box it says c:\windows\system\32\msvcp140.dll is either not designed to run on Windows or it contains an error.  I'm not even trying to use CC or Lightroom or anything, it seems like CC is trying to open but it keeps saying error.  I've tried to delete the dll file since that's what everything I'm finding on google says to do but it'll tell me it's in use by WUFD... something.  Please help, I cannot figure this out!  Thank you!  

 
TOPICS
Creative Cloud
10.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 11, 2020 Aug 11, 2020

>c:\windows\system\32\msvcp140.dll

 

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Translate
New Here ,
Nov 22, 2019 Nov 22, 2019

Hello 23 Jenni

I have the same problem, have deleted everything I can to do with CC and the message goes away. As soon as I try to re-install CC the same message pops up and you can't get rid of it. There must be someone out there that can help? Please!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 10, 2019 Dec 10, 2019

Same here!!!~ Getting Exactly the Same Problem!~ 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2020 Feb 25, 2020

Please remove Creative Cloud Desktop app and Microsoft Visual C++ and then restart the computer reinstall the Creative Cloud apps and then check again

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2020 Aug 11, 2020

But what if the error pops up on the beggining? You cant even go in the computer 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 11, 2020 Aug 11, 2020

>c:\windows\system\32\msvcp140.dll

 

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 04, 2020 Sep 04, 2020

I'm not entirely sure which one needs to be clicked to reinstall, mind telling me?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Oct 04, 2020 Oct 04, 2020

I an not get Creative Cloud to uninstall because of the other programs (Dreamveaver, Illustrator, etc.). I can not uninstall those programs because Creative Cloud will not load.

I have replaced the DLL several times. 

It is not a Microsoft issue and is back to an Adobe issue.

How do I remove all of the Adobe software with Creative Clousd working?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2020 Dec 06, 2020
LATEST

Hello - I've been having the same issue now for a week. I've exhausted every resource imaginable to repair these annoying popup errors short of a clean install. The issue with windows besides their OS is now 7 years old is their support with or r lack their of. You end up searching the community only to old posts never answered by a microsft support member, just users of similar os knowl;edge experimenting with inventive solutions that never have closure at the end. All  while Microsoft sits back keeping us guessing what error codes 0000022x actually means and how to repair. This is why I lean on my imac for performance and my PC for MS Office tasks. Anyway....I did not see an answer to 23jenni reply back to you. There are several options and they all seem to be of older OS. Please reply with additional details.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines