Can we get an option to NOT automatically restart Windows explorer when CC updates?

[GapingWound]

Virtually every time CC updates, it restarts Windows Explorer, and while generally speaking, this is *slightly* better than restarting the computer, I still end up having to restart the computer because restarting explorer does not bring back some of my system tray tools that I actually use (Sound card manager, game controller manager and some others).

Can we get an option in preferences to turn the explorer restart off? It's super annoying and doesn't prevent me from having to restart the machine anyway.

[Mylenium]

This has nothing to do with the installs. Restarting Explorer means something is crashing. Could be a driver, could be that some security tool is blocking critical file operations. Adobe has nothing to do with that and thus can't fix it for you.

Mylenium

[GapingWound]

No, this is a purposeful restart of explorer. It plays the windows shutdown sound, and event viewer shows MsiInstaller ending an installer transaction immediately followed by RestartManager ending the session, followed by a restore point being created. This is not a crash, this is a successful install that is restarting windows explorer.

[Jeffrey_A_Wright]

GapingWound thank you for the feedback.  It is necessary for Explorer to be restarted to enable the additional functionality for sync.

[GapingWound]

I understand that it is a necessary evil, however, it affects the entire computer, not just the adobe suite, and since I *may* actually be using the computer for something other than an adobe app at the time, I'd like some control on *when* that restart happens. I don't think that's too much to ask, do you? Also, when you refer to sync, are you talking about cloud storage? Because I don't even use that, so I should probably be able to turn that off too and eliminate the need for the explorer restart altogether.

[Jeffrey_A_Wright]

GapingWound you do have the choice on when to apply the update.  I do realize you are unable to utilize the Creative Cloud Desktop until the update is applied.  But you can close any open work or any Explorer windows which may be affected by the update.

[GapingWound]

I still think I should be given the option, and at the VERY LEAST I should be notified if an update requires an explorer restart so I can make an informed decision. Why is it so difficult to get? Other apps that require a restart give you the option to restart now or later. Even Windows itself has a mechanism that allows the USER to decide when to restart.

I know you are saying that I have control of when to install updates, but the update doesn't tell me if/when it's going to want to restart explorer, and by the time the update process starts, it's too late to change my mind. All I'm asking for is a way to know so *I* can control my computer.

[Jeffrey_A_Wright]

GapingWound are you stating you have to restart your computer after installing the update to the Creative Cloud Desktop? 

During the installation process Windows explorer will be briefly shut down and restarted.  It is not possible to add the additional functionality to Windows Explorer without performing this step.

[GapingWound]

No, I am not having to restart my computer. Right now, when I update CC, sometimes it restarts windows explorer. I understand that it is necessary, however, there is no warning that this will be happening, and no option to postpone it. When it happens, it closes all open explorer windows, and kills many of my startup apps, and this is annoying and frankly, rude. I just want some control over when this happens, and if that's not possible, I'd like to be at least notified that a particular update will require an explorer restart when I initiate the update process so I can decide if I want to continue or postpone the update until later.

[Jeffrey_A_Wright]

Ok thank you for providing a bit more context to your feedback.

Explorer.exe should be the only affected process.  What other process have you noticed being ended in addition to Explorer.exe?  Do you know the software title and version they are related too?

[GapingWound]

I think we are getting a bit off track. There is nothing technically wrong with the installer. It isn't *directly* killing other processes, it's just a side effect of explorer going away. I'm guessing anything that starts from the startup folder when windows starts, doesn't necessarily restart when only explorer is restarted. 2 examples that I can think of off the top of my head are the profile editor for my Nostromo speedpad, and the control panel for my sound card. at least those two apps do not restart when explorer does. I use them frequently. When they disappear, I have to go hunting for them in the start menu. I realize these are very minor, but it's a side effect that is beyond the control of the CC updater, which is why the user should have control over when explorer is restarted, not the updater.

[GapingWound]

Any update on this?

[Jeffrey_A_Wright]

No GapingWound I do not have any updates to report.