Computer performance affected after downloading updates

[CPorter]

Ever since downloading updates to the CC applications last Saturday my computer's performance has been horrible.  All applications are slow to respond, even keyboard strokes.  Has anyone experienced this before and what to do about it......thanks.

[kglad · Accepted solution]

see if resetting your preferences for each problematic program helps.

acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

audition: https://forums.adobe.com/thread/1079494

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

captivate: https://forums.adobe.com/thread/975032

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

fireworks:  https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

incopy:  https://forums.adobe.com/thread/526990

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse: https://forums.adobe.com/thread/1127564 (message 7)

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html,  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences...

prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

[sigilanti]

Creative Cloud DESTROYS any 3D program, and all of your Pc performance.  It is like a virus that is probably mining bitcoin on your machine!  No one has been able to tell me what is happening with this and its getting annoying to the point we wipe any CC from all pc's.

I use 3DSMax and ANYTIME CC is running in background it will make dragging a simple cube around on the screen slow as all getout!!

On your taskbar where you see "show hidden icons"  If you see CC running here.. KILL IT WITH FIRE!! "QUIT"

Also any program like photoshop you need to go into the Edit / preferences / performance /Graphics Processor Settings and TURN OFF use Graphics Processor..

Also some NVidia drivers also fight with CC.  I had to roll back as far as Nvidia 388 drivers to somehow stop these issues.

And had to use DDU driver removal tool to remove all NVidia drivers currently on machine

Its a massive headache that I WISH someone would FIX.

[thatsmauri]

You should be careful with accusations - especially when they're not true.

I just updated Creative Cloud yesterday and my PC (which also sports a NVIDIA card) runs like a charm as usual.

[sigilanti]

Do u run 3ds max?

Cc runs fine by itself

Sent from my iPhone

[sigilanti]

Accusations are well true when all our shop pc’s are affected by this

Sent from my iPhone