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M
michaell24941973
Participant
June 10, 2015
Answered

Consistent error installing. I get lots of errors saying something like "WARNING: OS requirements not met for {92D4A929-78F1-4EC3-B626-08B3CF5B784F}"

  • June 10, 2015
  • 1 reply
  • 784 views

I am trying to install Adobe CS5 Production Premium on an x64 Windows 8.1 PC. I get to the point where the serial numbers have been validated and installation begins, but quickly fails with the error messages below. How can I work around this?

Exit Code: 7


-------------------------------------- Summary --------------------------------------


- 0 fatal error(s), 81 error(s), 88 warning(s)


WARNING: OS requirements not met for {92D4A929-78F1-4EC3-B626-08B3CF5B784F}


WARNING: OS requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}


WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}


WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}


WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}


WARNING: OS requirements not met for {D3598CAC-AEB3-4234-A1E0-16F47D5F38CC}


WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}


WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}


WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


WARNING: Payload cannot be installed due to dependent operation failure


ERROR: The following payload errors were found during install:


ERROR:  - Adobe CSXS Infrastructure CS5: Install failed


ERROR:  - Microsoft_VC90_ATL_x86: Install failed


ERROR:  - Adobe Media Player: Install failed


ERROR:  - SiteCatalyst NetAverages: Install failed


ERROR:  - Adobe Linguistics CS5 x64: Install failed


ERROR:  - Microsoft_VC90_CRT_x86: Install failed


ERROR:  - Adobe Photoshop CS5 Support: Install failed


ERROR:  - Adobe Bridge CS5: Install failed


ERROR:  - Adobe Encore CS5 Third Party Royalty Content: Install failed


ERROR:  - Microsoft_VC80_ATL_x86: Install failed


ERROR:  - Recommended Common Fonts Installation x64: Install failed


ERROR:  - AdobePDFL x64 CS5: Install failed


ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed


ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed


ERROR:  - Adobe XMP Panels CS5: Install failed


ERROR:  - Adobe Player for Embedding: Install failed


ERROR:  - Photoshop Camera Raw: Install failed


ERROR:  - AdobeColorCommonSetCMYK: Install failed


ERROR:  - AdobeHelp: Install failed


ERROR:  - Camera Profiles Installer: Install failed


ERROR:  - Adobe Mini Bridge CS5: Install failed


ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed


ERROR:  - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed


ERROR:  - Creative Suite 5 Production Premium: Install failed


ERROR:  - AdobeColorJA CS5: Install failed


ERROR:  - Adobe ReviewPanel CS5: Install failed


ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content: Install failed


ERROR:  - Adobe Media Encoder CS5 Dolby X64: Install failed


ERROR:  - Adobe BrowserLab CS Live: Install failed


ERROR:  - Photoshop Camera Raw (64 bit): Install failed


ERROR:  - Microsoft_VC90_MFC_x86: Install failed


ERROR:  - CSXS Story Extension: Install failed


ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure


ERROR:  - Suite Shared Configuration CS5: Install failed


ERROR:  - Adobe Linguistics CS5: Install failed


ERROR:  - PDF Settings CS5: Install failed


ERROR:  - DeviceCentral: Failed due to Language Pack installation failure


ERROR:  - AdobeColorEU CS5: Install failed


ERROR:  - AdobeTypeSupport CS5: Install failed


ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed


ERROR:  - Adobe OnLocation CS5 Royalty Content: Install failed


ERROR:  - AdobeColorCommonSetRGB: Install failed


ERROR:  - Adobe Player for Embedding x64: Install failed


ERROR:  - Required Common Fonts Installation x64: Install failed


ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed


ERROR:  - Adobe CSXS Extensions CS5: Install failed


ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed


ERROR:  - AdobeOutputModule: Install failed


ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed


ERROR:  - Adobe Media Encoder CS5 PCI: Install failed


ERROR:  - Microsoft_VC80_CRT_x86: Install failed


ERROR:  - AdobeCMaps x64 CS5: Install failed


ERROR:  - AdobeTypeSupport x64 CS5: Install failed


ERROR:  - Adobe Illustrator CS5: Failed due to Language Pack installation failure


ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed


ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed


ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed


ERROR:  - Adobe Premiere Pro CS5 Third Party Content: Install failed


ERROR:  - AdobePDFL CS5: Install failed


ERROR:  - HIL Help Search: Install failed


ERROR:  - AdobeCMaps CS5: Install failed


ERROR:  - Adobe After Effects CS5 Third Party Content: Install failed


ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed


ERROR:  - Required Common Fonts Installation: Install failed


ERROR:  - Adobe After Effects CS5 Third Party Royalty Content: Install failed


ERROR:  - Adobe SwitchBoard 2.0: Install failed


ERROR:  - Microsoft_VC80_MFC_x86: Install failed


ERROR:  - AdobeColorNA CS5: Install failed


ERROR:  - AdobeColorPhotoshop CS5: Install failed


ERROR:  - Adobe Media Encoder CS5 Dolby: Install failed


ERROR:  - Adobe Illustrator CS5_AdobeIllustrator15en_USLanguagePack: Install failed


ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed


ERROR:  - Adobe Soundbooth CS5 Codecs: Install failed


ERROR:  - Recommended Common Fonts Installation: Install failed


ERROR:  - Adobe Extension Manager CS5: Install failed


ERROR:  - AdobeJRE: Install failed


ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed


ERROR:  - Adobe Soundbooth CS5 Royalty Codecs: Install failed


ERROR:  - Adobe AIR: Install failed


ERROR:  - Adobe Media Encoder CS5 PCI X64: Install failed


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    This topic has been closed for replies.
    Correct answer Ned Murphy

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    June 10, 2015

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

    M
    michaell24941973Author
    Participant
    June 10, 2015

    Thank you. That gave me the info I needed to find (and view) the installation log, which got me to the point of being able to diagnose that the issue was related to the fact that I was installing from a secondary BitLocker-protected drive, and for whatever reason, the installer was unhappy with that (even though it was auto-unlocked, and even when I turned off the protectors). By moving the installation files to the system drive (which, coincidentally, is also BitLocker protected, but hey, it's the system drive), I was able to get setup to run successfully.

    Ned Murphy
    Ned Murphy
    Legend
    June 10, 2015

    Thank you for sharing that information.  It could be very helpful for someone else who runs into this problem.

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