Creative Cloud Update. Failed to install. Error 2 Get help

[brushwipe]

Hi, Adobe Desktop Installer window appeared but immediately showed error 2 message and to get help.

I have run the Creative Cloud Cleaner tool and uninstalled the previous version of CC but it hasn't had any effect.

Windows 8.1 64 bit HP Pavillion Desktop

[Pattie-F · Accepted solution]

If you are receiving Error Code 2 when installing the Creative Cloud desktop app, you should run the Creative Cloud desktop app uninstaller. Please see this link for resolution for this

message:Error Code 2 failed updating Creative Cloud Desktop app

Pattie

[brushwipe]

Hi Pattie-F,

Running the CC desktop uninstaller was the first thing I did. I have seven CC apps  - not all running at same time - but I applied the uninstaller and cleaner to them all.  But I still get Error 2.  I suspect it is because I have not yet upgraded to Windows 10.  Today I was informed that I had 3 apps waiting for updates then when I opened to CC Desktop manager I get news that all my apps are up to date as from 45 seconds ago. ???? so confusing. 

But thanks for your reply. 🙂

[Pattie-F]

moved from Adobe Creative Cloud to Creative Cloud Download & Install

[Pattie-F]

Please contact our support staff from the following link for further assistance: https://helpx.adobe.com/contact.html

(be sure to log in to adobe.com with your Adobe ID first)

[brushwipe]

It all seems to working now.

I take note of your instructions for future reference.