CS5 student edition not accepting password

[JinxB]

Hi I have a Student edition of CS5, my  HHD failed I still had the original disc which I reloaded onto the new drive, went to the purchase site & used the password from there but it says the password is invalid, Adobe won't help because the product is obsolete but as I only do work for my daughter who is in university I don't  want to have to pay an expensive subscription, it has served us well over the years & as a photo editor its brilliant for our needs

Can anyone help

[Akash Sharma]

Moved to Get-Started

[Test Screen Name]

There isn't a password for old software. Do you mean you get asked for a password when you try to reinstall from the CD? Or do you mean a serial number? (DO NOT POST THE SERIAL NUMBER!) Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

[John T Smith]

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

[Nancy OShea · Accepted solution]

Perpetually licensed software does not use passwords.  

All you need is:

1. original installation disks,

2. a valid, matching serial number,

3. an older operating system that supports outdated CS5.  

Note 1:  Creative Suite cannot be used with Catalina.  Catalina ended support for 32-bit apps.

Note 2:  Creative Suite installers won't work on Sierra, High Sierra or Mojave without workarounds. And there is no guarantee outdated software will work on a modern OS for which it was never designed.  Use it at your own risk.

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

MODERN OPTIONS:
Photoshop Elements 2020 (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 1 year subscription)
https://www.adobe.com/creativecloud/photography.html

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!

[three_m]

What the OP described is what I'm experiencing with an install of Adobe Audtion CS5 on Windows 11 machine.  During installation or when choosing Help-->Product Registration, a prompt asks to create an Adobe account or to use an existing one.  When entering a valid password for my existing Adobe account, I receive a fatal warning indicating that the password has to be between 6-12 characters and cannot contain spaces or colons.

I suppose a solution could be to change my strong password to meet these requirements so I may register the product, but then I may not be in compliance with Adobe.com's modern password requirements.

[kglad]

https://community.adobe.com/t5/download-install-discussions/signing-into-and-activating-legacy-adobe...

[Nancy OShea]

@three_m,

Product Registration is unnecessary.  Your CS product support ended years ago.

Product Activation is essential. If you can't activate the product with a valid serial number, you can't use it. 

Hope that helps.