data3.cab corrupt error 1335

[jimh105]

New installation from DVD got error 1335: data3.cab corrupt. I pressed the ignore option and got error 2350: FDI server error - then I have to abort installation. Turned off Norton and also downloaded DVD to my HDD and run from there but same problem.  The DVD doesn't look damaged but I wiped it anyway and still no joy. Please help with suggestions.

[kglad]

what program/version are you trying to install?

[jimh105]

photoshop elements 12

[kglad]

that's a windows (not adobe) error usually caused by a corrupted cabinet file.  download a pse 12 trial to get an uncorrupted installation file.

if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

and activate with your serial number.

if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

[jimh105]

Thanks for your help, I'll get onto it now.

[kglad]

you're welcome.

[jimh105]

I downloaded and installed the trial version and all seems to be working well. I cant see at the moment how to upgrade by entering my serial number as there doesn't seem to be a countdown anywhere.  However, I'm very tired and will have another look in the morning. Thanks again