Error 500: Internal Server Error

[Kyle Davis]

I'm trying to download my CC apps but I keep getting this message. I checked the status page but it's showing everything up and running. Am i the only one having this issue right now? Tried on both my PC and MacBook Pro and getting the same message. Any help appreciated!

[josht88476540]

Has this been resolved? I am getting the same thing when trying to download desktop apps.

[ParkerArbu]

Having the same problem! Hopefully this gets fixed soon...

[chexxbaq]

Having the same problem. Everytime I open my photoshop CC, the message "we can't verify your subscription status..." pops up. Something about connectivity issues, but my internet is fast with everything else though. Tried logging in to my creative cloud desktop app, but the app itself won't load. Just showing the spinning loading symbol. I think it's adobe's server that's having an issue right now

[LeArtMayo]

Ok so im not alone

[matthewr36567061]

I just subscribed to the payment plan and when it was time to download the software I got the same message

[klavey]

Same here. I just paid for a subscription less then an hour ago.

[fredm37977201]

I see I'm not the only one experiencing a problem trying to download CC apps. I just started a trial where the clock is ticking. Not to mention Adobe having a problem with a server. Makes me seriously question uploading any of my photos if I can't access them when I need to.

[matthewr36567061]

its back up!!!!!!!

[LeArtMayo]

Oh yay!!!

[jamied40753747]

I'm having the same issue now. Anyone know a fix. Tried different browsers

[garrys93318479]

I am having the same issue. I have tried it on my Mac and PC. I already paid for the subscription and this is really annoying. What is happening??

[thatsmauri]

Hi there,

it's annoying... but other than waiting, there really isn't much you can do when it comes to the "HTTP Error 500 (Internal Server Error)" error When that pops up, it means that the Adobe servers have a temporary "hiccup".

If it still persists, please get in touch with the Adobe Customer Care:

» Adobe Help Center

Kind Regards,
Maurice

[bzö78338439]

I'm having the same issue in few days. Online installer and creative cloud application is not working. Support personel say "Wait 2-3 hours" but I'm have one or more days same issue.

[benjamink35432580]

Same problem - "I just started a trial where the clock is ticking..."