Error code: 0x800700C1 Windows 8.1

Report · Feb 10, 2014

Hello,

I just installed PSE 12, to upgrade from PS Essentials 3.2

Program installed, then when propmpted to import existing Catalog/Album I received the message that onece done, that I would not be able to use the old version.

Okay, that is why I finally upgraded to PSE 12.

Now can open PSE, but when hit the tab to Organize, I am getting the error code: 0x800700C1

TT HP support as this is a brand new laptop, and they tell me it is a problem with Adobe ?

Adobe communicating with DirectX ... Error message says that I do not have it installed, when in fact I do and it is Direct X v11

Looks like there are a number of other Adobe users with the same issue...?

What's up with that ?

Cannot get ahold of anyone at Adobe ... What a dissappointment.

Report · Feb 17, 2014

0x800700C1 This is windows error.

Make Sure your windows is up -to-date

Reinstall windows Microsoft .NET frameworks

Try from different user account.